Privacy Policy

Introduction

WhyFi (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how information is collected, used, and safeguarded when you visit whyfi.sg and use our services, including the WhyFi AI chatbot.

Information We Collect

We may collect limited information when you interact with the website, including:

  • Information you voluntarily provide (such as messages sent to the AI chatbot or emails sent to us)

  • Basic technical information (such as browser type, device type, and anonymised usage data)

WhyFi does not require you to create an account or provide sensitive personal information to access educational content.

Use of AI and Chat Interactions

WhyFi uses an AI-powered chatbot to help explain financial concepts and support structured thinking.

  • Chat interactions may be processed to generate responses

  • Conversations may be stored temporarily to improve system performance and reliability

  • Please avoid sharing sensitive personal data (such as NRIC numbers, bank details, or full financial information)

AI responses are provided for educational purposes only and do not constitute financial advice.

How We Use Information

Information collected may be used to:

  • Provide and improve educational content

  • Respond to enquiries or feedback

  • Monitor site performance and usage trends

  • Maintain security and reliability of the platform

We do not sell or rent personal data to third parties.

Cookies and Analytics

WhyFi may use basic cookies or analytics tools to understand how visitors use the site.

These tools help us:

  • Improve site experience

  • Identify popular content

  • Maintain performance

You may adjust your browser settings to manage cookies if you prefer.

Data Protection and Security

We take reasonable steps to protect information against unauthorised access, misuse, or disclosure.

However, no internet transmission is completely secure. Users should exercise discretion when sharing information online.

Third-Party Services

WhyFi may use third-party services (such as hosting providers or AI platforms) to operate the website and chatbot.

These providers are required to handle data responsibly and in accordance with applicable laws.

Your Rights

You may contact us to:

  • Ask questions about this Privacy Policy

  • Request clarification on how information is handled

  • Request deletion of information you have voluntarily provided, where applicable

Updates to This Policy

This Privacy Policy may be updated from time to time to reflect changes in technology, regulations, or platform features.

The latest version will always be available on this page.

Contact Us

If you have questions about this Privacy Policy or data handling practices, you may contact us at:

Email: hello@whyfi.sg

Last updated: [December 2025]

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